Tips for running an auto repair shop

Tips for running an auto repair shop...

Reduce employee turnover rate If you keep your employees happy you are more likely to also have happy customers. Establishing reliability and consistency is extremely important when running an auto repair shop. This is hard to accomplish when you have a high turnover rate of employees which can lead to inexperienced new workers who need to be guided into better mechanics which can take time. Reduce your employee turnover rate by treating your employees well, giving good benefits and paying them well. This will also make your customers more comfortable working with you when they see the same mechanics each time they come in for auto work. It’s hard to trust an auto shop when they have a different mechanic working on their vehicle every single time they come in. Guarantee your work Stand by the quality of your work with a guarantee. Your customers want to make sure they can trust you with their car when they leave it in your hands. You can guarantee your repairs for a certain amount of miles or time to keep people at ease. If you repair someone’s brakes, for instance, this will show them you’re not doing a shoddy job, causing them to come back in a few months to have the work done again. Give them a reason to trust your work and make them more likely to come back to you in the future. Reward your loyal customers Make your regulars feel appreciated by rewarding them for being loyal customers. Send them coupons for discounted work or give them a free oil change from time to time. There may be some upfront losses in revenue but will end up paying out in the long run as you start to...
Choosing a successful location for your software company

Choosing a successful location for your software company...

Every business owner must figure out how location will (or won’t) contribute to the success of the business — and choose a spot accordingly. Though there are many issues to consider when you’re looking for space to house your business, make sure you ask yourself these four important questions: • Is location important for the success of your business? • What type of location is best for your business? • How much rent can you afford? • Is your proposed location appropriate for what you plan to do there? Is Location Important for the Success of Your Business? For some businesses, the classic advice “location, location, location” is right on the mark — location can mean the difference between feast or famine. But for other enterprises, location may be much less important than finding affordable rental space. In fact, location is almost irrelevant for some businesses: service businesses that do all their work at their customers’ locations (such as roofers and plumbers) and businesses that have little contact with the public (such as mail-order companies, Internet-based businesses, and wholesalers). If these types of companies can pass on rent savings to their customers and their profit margin, picking a low-cost spot in an out-of-the-way area might be an advantage. Banking Software companies generally fall into this category. Most of the time, the clients of a software company do not go to their office. Software can be shipped, delivered by the company or sent electronically. Fancy, expensive office space is no necessary and the company can cut back on overhead by using a more practical space. What Type of Location Is Best for Your Business? The key to picking a profitable location is determining the factors that will increase customer volume...